Case Study of Tommy & Keith Pte Ltd-Free-Samples for Students

Question: Please craft a letter to communicate your company's position as clearly as possible. Your letter should also be expressed in a style (deductive or inductive) to cater to the situation at hand. Answer: Tommy Keith Pte Ltd 900 Queens Avenue Hong Kong 14th February 2018 LEE LEE Pte Ltd 108 Tai Kok Tusi Road Hong Kong Dear Sirs 100 Units of Cousins Photocopier This is a letter in reference to the sale order that had been processed on the first week of May. Please let me highlight the contract specifications so that the particulars of the agreement or deal become clear between the two parties. It had been mentioned in the contract that the particular requirement for the company Lee Lee, had been the replacement of the hundred units of photocopiers in the office. The particular problem faced with the existing photocopiers had been that, they were a decade old and the paper trays inserted into the photocopier machines were not automated. This means that the paper trays had to be manually altered or removed when the paper sizes were changed from A4 to A3. Therefore, the primary condition of the agreement that is reflected in the contract is that the new photocopier machine should enable photocopying both A4 and A3 papers without the manual alteration of the paper trays. Another important condition that had been mentioned in the contract is that the photocopier machines should have complied with the required specifications and the photocop ier machines should be delivered within sixty days from the date of signing the contract, failing which would result in the payment of fine from the seller company. Now, it should be made clear that the both the conditions had been successfully met. This means that Tommy Keith Pte Ltd had made a delivery of a hundred photocopier machines within the first week of May. The major specification of the contract that the photocopier machine could photocopy both A3 and A4 sized papers without the manual change in trays had also been met. The photocopiers delivered by us facilitate the photocopy of the A3 sized paper with the mere pushing of a button. The machine has a manual feed slot for successful execution of photocopying the A3 sized papers. The need for the removal of the manual slot is not there in case of the delivered, COUSINS brand photocopier machines. Tommy Keith is an organization of much global repute. We deliver a majority of the photocopier machines in Hong Kong. Being, the sales director of the organization, it is my primary duty to convey the fact that until date there has been both positive and negative feedback in regards to our pr oducts. However, there has been no official complaint that the products, which we have delivered, are different from what has been mentioned in the agreement or contract of the company. Furthermore, for us the motto has always been that THE BUYER IS ALWAYS RIGHT. Therefore, the particular requirement that had been the facilitation of the photocopying of both A4 and A3 sized papers without the manual change in the trays had been successfully met. Moreover, there has been no mention in the contract about the delivery of the photocopy machines with dual trays. Though it is a fact that the organization, Tommy Keith had been clearing the single-tray copier units, that does not justify the allegation brought over by Lee Lee. Moreover, this is the fact that has enabled the company to provide the tender at such a cheap rate. It is a mistake on the part of your company that the required inspection of the product had not been conducted before signing of the contract. It should be noted here that no further units will be delivered to Lee Lee as the deal has been successfully closed. It was a pleasure serving you. Best Regards, Yours Faithfully, Sales Executive (Tommy Keith) Bibliography Alavi, H., 2016. Contractual restrictions on right of beneficiary to draw on a Letter of Credit; possible exception to principle of autonomy. International and Comparative Law Review, 16(2), pp.67-86. Fried, C., 2015. Contract as promise: A theory of contractual obligation. Oxford University Press, USA. Schwenzer, I., 2016. Global unification of contract law. Uniform Law Review, 21(1), pp.60-74. Wirtz, J., Tuzovic, S. and Ehret, M., 2015. Global business services: Increasing specialization and integration of the world economy as drivers of economic growth. Journal of Service Management, 26(4), pp.565-587